Shipping & Returns

Please note FREE Shipping is not available on Polycarbonate/Lexan paint unless the order exceeds £50.
We will contact you regarding any additional charges should you select the FREE shipping option and your order contains Polycarbonate/Lexan paint - thank you.

Order Processing

Please note, it can take up to 7 working days to process your order.

If an item is out of stock, we will contact you by email to advise of an expected delivery date.  You can then leave the item on back order with us or cancel the order.  We will not charge any orders until we have the item in-stock.

Prices are in UK pounds Sterling and include VAT at the current rate.

UK Shipping Options:

Free Shipping (mainland UK only, exceptions apply to highland and island locations):
Your order will be dispatched with Royal Mail (2nd class) or an economy (3-5 working days) courier service.  Please see the shipping company websites below.  This service does not include any additional insurance or tracking information.
A delivery date or time can not be guaranteed. 

Hold awaiting confirmation:
Your order will be held and an updated shipping invoice emailed to you.
- we will inform you of the shipping cost and send you a PayPal invoice for this. If you have selected 'card' payment, we will awaiting your confirmation before taking card payment for the shipping cost. 

Please select this option if none of the listed UK shipping options are suitable for you and then follow the checkout procedure.

Please also select this option if you require shipping outside of the UK and then follow the checkout procedure.

Shipping Per Item:
This option provides a low rate postage cost if you are buying one single item weighing less than 750g.  Please note if you select this option for bodyshells, they will be sent with an economy courier and could take 3-5 working days.

Late or non delivery:
RCRacingUK can not accept claims for liability or loss against late or non delivery of any goods, please contact the individual carrier for further information:
www.royalmail.com
www.ukmail.com
www.collectplus.co.uk
www.myhermes.co.uk

International Shipping outside of mainland UK:
Free shipping is not available. 

We will contact you after placing your order with regard to shipping options, please use the ‘Hold awaiting confirmation’ shipping option.

Some items can not be shipped internationally due to weight, size or hazardous material.

Returns:
Please contact us first, if you need to return or query any item you have received.  All returns, under the Consumer Protection Distance Selling Regulations (2000) must be notified by email within 7 days of receipt.

The buyer must fund any return postage costs.

Back
Copyright © 2017 RCRacingUK.